Support

Welcome to the Platte Canyon support page.  Follow the link to your product for files to download.  If the product does not have a link, that means that there are no new files to download.

For additional support, please send email to: support@plattecanyon.com

All Platte Canyon products come with free email and telephone support through 30 days after your purchase date. 

Paid phone support and email-only support after this period for TBK Tracker, Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System, and Tracker.Net is available for the indicated fee. To order, please use the order form). Telephone and email technical support is available on the other Platte Canyon products for the life of the product (until there is a major release of the next version of the product).

To contact technical support, please call 719-548-1110 or send email to support@plattecanyon.com.

The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.

Also, get any support files here:


























Platte Canyon Support Comments

  • Worked like a charm! I must say that I am totally impressed with your customer service and support. This level of attentiveness and care is a rare thing in this day and age and I really appreciate it.
  • My epitaph will read "By the Grace of God, I am what I am and by the help of Jeff Rhodes, I was what I was in TBK".
  • You are remarkable! I had no idea you were on the road. Even so, you fixed a couple of bugs in your downtime. Your update files fixed the problem. Thanks so much.
  • Thanks again for the world-class customer support.
  • That did the trick.... Thanks once again for your invaluable help.
  • I have everything working OK now. Your staff provides excellent customer support. I will certainly recommend your software.
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